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"Career in hotel industry"

Забавная пачка денег "100 долларов".
Купюры в пачке выглядят совсем как настоящие, к тому же и банковской лентой перехвачены... Но вглядитесь внимательней, и Вы увидите
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Раздел: Прочее
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Шариковая ручка в виде тюбика помады. Расцветка корпуса в ассортименте, без возможности выбора!
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Оригинальный светильник-ночник-проектор. Корпус поворачивается от руки. Источник света: 1) Лампочка (от карманных фанариков); 2) Три
350 руб
Раздел: Ночники

Министерство образования Российской Федерации Южный институт менеджмента Кафедра иностранных языков Реферат На тему: How o make career i ho el i dus ry. МГТБ Выполнила студентка, 2 курс Гр.01-МТ1 Косова Тамара Руководитель: Хохлова Лариса Николаевна Краснодар 2003 Pla I.I roduc io he ho el complex as a objec of he ma ageme he mai services of he ho el. Classifica io of he ho els. he peculiari es of he ho el service. he s ruc ure of he ma ageme i he lodgi g i dus ry. he mai me hods of he ma ageme of he hospi ali y busi ess. he ma ager’s role i he lodgi g i dus ry. Ma ager’s fu c io s a d opera io s. Decisio -maki g – key of ma ager career. he role of he commu ica io i he ma ager’s career. he ma ageme of ime. Where o e ca begi he ma ager’s career. Co clusio . I. Our socie y is made up of all ki ds of orga iza io s, such as compa ies, gover me , depar me s, u io s, hospi als, schools a d he like. hey are esse ial o our exis e ce, helpi g o crea e our s a dard of livi g a d our quali y of life. I all hese orga iza io s, here are people carryi g ou he work of a ma ager. he role of he ma ager is par icularly sig ifica i such social sphere as he lodgi g i dus ry. he lodgi g i dus ry is he mos impor a eleme of he social sphere. I plays he leadi g par i he i crease of he public produc io a d accordi gly i he uplif i g of livi g s a dards. II. O e ca desig a e he ho el as a e erprise re deri g service o he people, which are ou of doors. he service of he placi g a d he ourishme is he leadi g o e a he ho el. 1) he ho el apar me s are he basic eleme of he placi g service. hey are i e ded for he res , sleepi g a d work of he gues s. I addi io al he placi g service i cludes he service, which is do e by he perso al of he ho el. hese are recep io a d official regis ra io of he gues s, clea i g he rooms a d o hers. he ourishme co sis s of differe processes: process of produc io (prepara io of dishes), rade process (sale of he food produc s), service process (service of he gues s by he wai ers a he res aura , i he rooms). he addi io al service i cludes swimmi g-pools, co fere ce halls, hair-dresser’s, massage-room a d ma y o her hi gs. he ho el is dis i guished by he addi io al service amo g o her ho els. herefore his service is very impor a by he formi g of he a rac ive ess of he ho el. Amo g he mai services of he ho el o e ca also dis i guish he reservi g he place, he facili ies, he receivi g a d he service of he exploi a io of he apar me fu d. 2) he service of he ourishme , he placi g service a d he addi io al service are formed differe a he ho els. A d so o e ca desig a e several ypes of he ho els. he firs class ho els are usually si ua ed i he ce er of he ci y. he skilled s aff e sures he high level of he service. he clie s of his ki d of he ho el are busi essme , par icipa s of he co fere ces a d o her rich me . he heal h-resor ho el is si ua ed i he heal h-resor cou ry. I i cludes he medical service a d he die ary ourishme . he mo el is loca ed ear he mo or roads a d i he suburbs. he clie s of he mo el are ouris s, par icularly mo or ourers.

he middle class ho els re der he broad service. he prizes depe d o he si ua io of he ho el. he leadi g ypes of he ho els are he busi ess a d heal h-resor o es, because 50% of he jour eys are made wi h busi ess purpose, a d holiday are rea me purpose de ermi es 40% of he jour eys. he ho els are classified by he level of he comfor , he capaci y of he ho el, he purpose of he ho el, he si ua io of he ho el, he dura io of he work, he providi g wi h he ourishme , he dura io of he s ay a he ho el, he level of he prices. 3) he peculiari ies of he ho el service are: he processes of he produc io a d he co sump io are o sy chro ous. his mea s ha several ki ds of service do o co ec wi h he prese ce of he clie (clea i g he rooms). Limi ed possibili y of he keepi g. Urge cy of he service. he problem co cer i g he service mus be solved very quickly. he urge cy a d he si ua io of he ho el are he mos impor a fac ors by he choice of he ho el. he broad par icipa io of he s aff i he produc io process. Perso al service ca o be mecha ized or au oma ed. Some ech ologies are bei g i s i u ed o speed up rou i e asks, bu he huma eleme is he de ermi i g o e of he hospi ali y busi ess. herefore he problem of he s a dardiza io is sig ifica i he lodgi g i dus ry. he s a dards of he service are worked ou a ma y ho els. hey are he rules of he service, which guara ee he level of quali y of all opera io s. hese are he ime of he official regis ra io , he k owledge of foreig la guages a d he ou -word appeara ce of he perso al. he work a he ho el bri gs he employee i o co ac wi h people from all walks of life. Gues s will i clude he weal hy a d he poor, e gagi g a d ob oxious. Each gues offers he employee a oppor u i y lear s more abou huma a ure. Employees o o ly have direc respo sibili y for gues service, he also have he be efi of wi essi g he gues ’s sa isfac io . he ma agers ge erally eed more ha ds-o experie ce before assumi g ma agerial posi io s. he skills of u ders a di g, mo iva io a d direc i g people ca bes be developed hrough experie ce. Seaso al dema d for he ho el service. I has a i flue ce o he loadi g of he ho el. I erdepe de cy be wee he ho el service a d he purpose of he raveli g. III. he s ruc ure of he ma ageme i he lodgi g i dus ry co sis s of admi is ra ive sec a i g. I he lodgi g i dus ry here are hree ypes of he s ruc ure: 1) Li eal s ruc ure. Every sec io has he ma ager who is respo cible for he ac ivi ies of his sec io . his ma ager submi s o he higher ma ager. he adva ages of his s ruc ure are he clear respo sibili y, he simplici y of he ma ageme . Bu he ma ager mus be very skilled o ma age all processes. Besides ha here are oo ma y co ac s wi h he subordi amper he work of he ma ager. 2) he fu c io al s ruc ure. he mai idea is ha he specialis s perform he separa e fu c io s a d hey are u i ed i depar me s. he adva ages of he fu c io al s ruc ure are he high compe e ce of he specialis s, s a dardiza io a d he programmi g of he processes. he mai problem of his s ruc ure is he excessive ce raliza io . 3) Li eal-fu c io al. I i cludes he special sec io s by he li eal ma agers.

Amo g he adva ages o e ca accou he co-opera io of he exper s a d he be er prepara io of he decisio s a d pla s. he defec s of his s ruc ure are he u clear respo sibili y a d he abse ce of he co ec io s be wee depar me s. I addi io o he usual ma ageme posi io s, mul i-u i compa ies may have area, dis ric , a d regio al a d/or corpora e-level ma ageme . here may be several separa e depar me s opera i g a a ho el, requiri g freque commu ica io amo g s aff members o co-ordi a e heir ac ivi ies. he admi is ra ive s ruc ure of he ho el depe ds o i s purpose, capaci y a d he specific charac er of he gues s. IV. Amo g he mai me hods of he ma ageme i he lodgi g i dus ry we ca umber eco omic, admi is ra ive a d social psychological me hods. he leadi g idea of he eco omic me hod is o make such ki d of he co di io s o he s aff, i which i ca ake i o accou a mos he co seque ces of i s admi is ra ive a d produc io ac ivi ies. he admi is ra ive me hod is based o he direc ive i s ruc io s. he mai purpose of he social-psychological me hod is he formi g of he posi ive clima e i he collec ive. he success of he ac ivi ies of he ma ager depe ds i he mai o his abili y o work wi h people a d o righ usi g all hese me hods. V. A Fre ch i dus rialis , He ri Fayol, wro e i 1916 a classic defi i io of he ma ager’s role. He said ha o ma age is “ o forecas a d pla , o orga ize, o comma d, o coordi a e a d o co rol.” his defi i io is s ill accep ed by ma y people oday, hough some wri ers o ma ageme have modified Fayol’s descrip io . I s ead of alki g abou “comma d”, hey say a ma ager mus “mo iva e” or “direc ” a d “lead” o her workers. He ri Fayol’s defi i io of a ma ager’s fu c io s is useful. However, i mos compa ies, he ac ivi ies of a ma ager depe d o he level a which he/she is worki g. op ma agers, such as direc ors, will be more i volved i lo g pla i g, policy maki g a d he rela io s of he compa y. hese s ra egy decisio s are par of he pla i g fu c io me io ed by Fayol. O e he o her ha d, middle ma ageme is help a orga iza io o ru efficie ly. I is urge order or sor i g ou a ech ical problem. Ma agers a his level spe d a grea deal of ime commu ica i g, coordi a i g a d maki g decisio s affec i g he daily opera io of heir orga iza io . Ma agers i he lodgi g i dus ry perform five basic opera io s. Firs ly, ma agers se objec ives. hey decide wha hese should be a d how he orga iza io ca achieve hem. For his ask hey eed a aly ical abili y. Seco dly, ma agers orga ize. hey mus decide how he resources of he compa y are o be used, how he work is o be classified a d divided. Fur hermore, hey mus selec people for he jobs o be do e. For his, hey o o ly eed a aly ical abili y bu also u ders a di g of huma bei gs. he hird ask is o mo iva e a d commu ica e effec ively. hey mus be able o ge people o work as a eam, a d o be as produc ive as possible. o do his, hey will be commu ica i g effec ively wi h all levels of he orga iza io – heir superiors, colleagues a d subordi a es. o succeed i his ask, ma agers eed social skills.

Men are willing to risk failure because they cannot believe they will ever starve. Thus says Charles Elwell, director of industrial relations for Hunt Foods: "Executives look at themselves as individual entrepreneurs who are selling their knowledge and skills." Indeed, as Max Ways has pointed out in Fortune: "The professional man in management has a powerful base of independence – perhaps a firmer base than the small businessman ever had in his property rights." Thus we find the emergence of a new kind of organization man – a man who, despite his many affiliations, remains basically uncommitted to any organization. He is willing to employ his skills and creative energies to solve problems with equipment provided by the organization, and within temporary groups established by it. But he does so only so long as the problems interest him. He is committed to his own career, his own self-fulfillment. It is no accident, in light of the above, that the term "associate" seems suddenly to have become extremely popular in large organizations

1. Regulation in telecommunications industries: Why, What and How to Regulate?

2. My career in the future

3. The effect of light intensity on the amount of chlorophyll in “Cicer arietinum”

4. Спецподразделения Армии Израиля: "Голани" (Special forces in Army of Israel Golani)

5. Luther Martin in krestjanskoy voyne w Germanii

6. Democracy in Russia
Democracy in Russia
7. Роль СМИ в современном мире (The mass media in the life of Society)
8. Pogroms in Azerbaijan and Armenia of 1988-89 As Historical Echo of the 1915 Armenian Genocide (Погромы в Азербайджане и Армении 1988-89 как историческое эхо 1915 Армянского Геноцида)

9. Radio And TV In My Life

10. AIDS IN AFRICA (СПИД в Африке)

11. Banking services in Russia: theory and fact

12. Choosing a career

13. Higher Education in The U.K.

14. Socionical approach in studding of nations

15. The role of art in our life

16. Traditional Meals in Mexico

Ручка шариковая BIC "Orange", 20 шт, синие.
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Раздел: Игры на ловкость

17. The School Education in Great Britain (Школьное образование в Великобритании)

18. Christmas in Britain (Рождество в Британии)

19. Mozart: Symphony #40 in G Minor, K.550 Моцарт: Симфония №40 в си-минор, К. 550

20. Excursion in old Riga

21. Education in Great Britain

22. Lexicology. Word structure in Modern English
Lexicology. Word structure in Modern English
23. Traffic in my city
Traffic in my city
24. Tourism in Germany
Tourism in Germany

25. “The Role of Smallpox Vaccination in Mortality Decline in the Great Britain through Eradicating the Disease between XVIII-XX centuries – Facts or a Political Arithmetick?”

26. The Cinema World. Moden film festivals and film industry and stars

27. Poland and Hungary are in Transition

28. Education in Great Britain

29. Continuity and change in Stravinskiy`s ballets. Стравинский и его балеты

30. Financial Institutions in Turkey

31. Спецподразделения Армии Израиля: "Голани" (Special forces in Army of Israel Golani)

32. British painting in the 17-18th centuries (Британская живопись 17-18 вв.)

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Раздел: Интерьерные наклейки

33. Holidays and traditions in english-speaking countries

34. Lexicology. Word structure in Modern English

35. Mozart: Symphony #40 in G Minor, K.550 Моцарт: Симфония №40 в си-минор, К. 550

36. History of `The Beatles` and biographies of members in english

37. The School Education in Great Britain (Школьное образование в Великобритании)

38. Traditional Meals in Mexico
Traditional Meals in Mexico
39. Книга S.Gran "A Course in Ocean Engineering". Глава "Усталость"
40. Символ и таинство в богословии св. Максима исповедника (symbol and mystery in st.Maximus the confessor)

41. Sport: general, in Britain

42. Poland and Hungary are in Transition

43. Financial Institutions in Turkey

44. Control in management

45. Infant Industry Argument: Theory and Practice

46. Tourism in Germany

47. American Autoindustry in 1920

48. Разговоры в царстве мертвых (Dialogoe in regione mortuum)

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Раздел: Наборы для кормления
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49. Opt-in маркетинг - новый инструмент продвижения

50. Опера Джузеппе Верди "Бал-маскарад" (Un Ballo in Maschera)

51. Композиторы in English

52. The Problem of Holmelessness in Canada

53. Religion in Britain

54. Dissociation of Benzene Molecule in a Strong Laser Field
Dissociation of Benzene Molecule in a Strong Laser Field
55. Creating Market Economy in Eastern Europe
Creating Market Economy in Eastern Europe
56. Under what conditions will the oligopolists agree to co-operate in their decisions
Under what conditions will the oligopolists agree to co-operate in their decisions

57. Судопроизводство in jure и in judicio

58. Исследование апоптотической активности лимфоцитов периферической крови in vitro при инфекционном мононуклеозе и мононуклеозоподобном синдроме

59. A role of the Environmental Ethics in the modern society

60. Presents in Russia and America

61. Bread in our life

62. Education in Russia

63. TV in my life

64. What is better watching sports or participating in sports?

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Раздел: Без наполнения

65. Music in our life

66. Books in Our Life

67. Books in My Life

68. Europe in the Middle Ages

69. High education in Great Britain

70. Advertising in our Life
Advertising in our Life
71. In der Mensa
In der Mensa
72. In der Bibliothek
In der Bibliothek

73. Was wollte der Autor in seinem Marchen sagen?

74. The weather in Great Britain

75. Theatre in Great Britain

76. Education in GB

77. Education in Russia

78. Holidays in Great Britain

79. Sport in our life

80. Education in GB

Настольная игра "Каркассон. Королевский подарок".
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81. Zaporozhye: The city in which I live

82. Zivilprozes in der BRD

83. Eyck, Jan van: altarpiece in Ghent

84. Choosing a Career

85. KOREA People and History in Harmony

86. Biopolitics in Russia: History and Prospects for the Future
Biopolitics in Russia: History and Prospects for the Future
87. Demographic crisis in Russia
Demographic crisis in Russia
88. Many strange children were found in the world
Many strange children were found in the world

89. Choosing a career (на английском языке)

90. Education in Britain

91. Educational System in Great Britain, USA and Ukraine

92. Kurzeme Leasure Hotels

93. Regional variation of pronunciation in the south-west of England

94. Sports in the USA

95. The development of computers in the USA

96. The political role of Great Britain in modern world

Подушка, с лузгой гречихи, 50x68 см.
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97. Science in our life

98. TV in Russia. My favorite TV programme

99. Animals need help. Earth is in danger

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